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See what families have to say

Many families reach out after the conclusion of the services to let us know how much our support and guidance meant to them in their time of need, and we’re honored to receive such heartfelt praise. We feel that these messages speak for themselves and we’d like to share them with you.

If you feel we’ve gone above and beyond in supporting you through this difficult time, or would simply like to reach out and say thanks, contact us to share your thoughts. It means the world to us to hear from you and know that we’ve made a difference.

Submit a Testimonial

The family of Kaiea Batts would like to thank Mr. Cory Braatz and the Mcalister-Smith Funeral Home on Folly Road for the kindness and love shown to us as we prepared for the visitation of Kaiea at First Baptist Church, Charleston, SC. Mr Braatz went above and beyond to help the family plan for the service. He accommodated our many questions and requests. We can’t thank him enough. We highly recommend Mcalister-Smith Funeral Home on Folly Road. Pat Leiby

Pat Leiby

July 17, 2021

This testimonial is long past due, but I am still so grateful to Elizabeth and the McAlister group for their empathy and encouragement when I had to say good-bye to my rescue, Ford. I enjoyed my dog, Ford, for 13.5 years; I adopted him @ age 2, just 1 week before the pound was going to put him down. I rescued him, and he rescued me. Many thanks to all of you.

Nancy Hawkins

February 05, 2021

Ben Pooser and the staff were absolutely amazing and so comforting. They made the worst days of my life bearable as I dealt with the unexpected passing of my husband. I felt very well taken care from the moment we met and like I was with family.

Heidi Neven

August 24, 2020

Ms. Shelby Petri at McAllister-Smith, provided me with extra care and loving support for my recent loss. Her professionalism and many communications with me at the eleventh hour meant so much to me. Thank you again and blessings to your and the staff.

Sylvia Kohler

June 23, 2020

A huge thank you to Mark Smith, Todd Griffin and Cheryl for making a very difficult time so much easier on our family. From the moment we called McAlister's everyone had such compassion for our needs of making arrangements for our final goodbye to our mother. They were their to guide us through the process with gentle suggestions and gave us the time to make the decisions that we needed to make and the time to make piece within our hearts. Thank you for caring so much and for taking such good care of our dearest mom.

Jill Mailhoit (Pelletier)

December 02, 2019

These have been the nicest, most helpful, and most compassionate people one could hope for in this situation. They showed great respect when they picked up my husband's body and draped it with an American Flag, gave 2 toots on their horn as they pulled out of my driveway (a family ritual), helped us when selecting a box for his cremains, and 2 years later made arrangements to have my husband's cremains in our niche in the Citadel Bell Tower Columbarium. I highly recommend this company

Patsy Ballou Hindman

November 20, 2019

Bernie Putnam and the entire McAlister team were absolutely exceptional in every way: professional, caring, compassionate, and most helpful in planning to make sure that every element of our Dad's services went smoothly. Bernie always seemed a step ahead of us in planning every detail, including military honors with active duty US Navy personnel. His follow through on every element made it so much easier for our family to get through a difficult time. Thank you so much.

Dave Toole

September 01, 2018

My husband planned everything in advance and prepaid so there was nothing stressful for me to do...everything was good and the staff were very kind.

Kim S. of Charleston

Everyone at the service for my husband has been commenting on what a wonderful service you all performed. How everything had gone so well, so smoothly and organized. They would recommend McAlister-Smith to all the people they know. My heartfelt thank you to everyone there.

Patricia K. of Ladson

After a few years of Dementia-the military honors funeral you provided helped restore my father's dignity. I cannot thank you enough for that.

Jim W. of North Carolina

I can not say enough positive comments about Todd at the James Island location. He was kind, helpful and non-judgemental in my tragic loss of my daughter.

Dina P. of Charleston

Mark and Staff-Our family is so grateful for the professional and compassionate service you provided during a very difficult and tragic time. We really don't know how we would have made it through the week without all of you there by our side. Your love and support goes beyond words. Thank you.

Carmela M. of Mount Pleasant

McAlister-Smith Funeral & Cremation West Ashley
2501 Bees Ferry Rd
Charleston, SC 29414
(843) 722-8371

McAlister-Smith Funeral & Cremation Mt. Pleasant
1520 Rifle Range Rd
Mt Pleasant, SC 29464
(843) 884-3833

McAlister-Smith Funeral & Cremation Goose Creek
869 St James Ave
Goose Creek, SC 29445
(843) 553-1511

McAlister-Smith Funeral & Cremation James Island
347 Folly Rd
Charleston, SC 29412
(843) 614-8494

McAlister-Smith Pet Cremation
Serving the Low Country and surrounding areas
(843) 722-8371


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